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Strive to exceed Customer Requirements by delivering high
quality products and services. This is measured by conducting
regular Customer Satisfaction Surveys.
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Use the latest Strategic management systems to plan and measure
business performance. |
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To develop employee skills through training, motivation
and empowerment. The company work towards achieving Improving
Employee Satisfaction.
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PAL is committed to be a Responsible Corporate
Citizen by sponsoring social events, contributing to cultural
activities, charity organizations and promoting sports activities.
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PAL is committed to the principles of
Total Quality Management and continual improvement. The effectiveness
of this is measured by conducting regular Internal Audits,
and in Monthly and Quarterly performance Reviews. Specific
Quality Objectives set by the company are regularly monitored
and reviewed in these Meetings. |
