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Key Polices
PAL recognizes that to achieve our mission, Quality comes first and should be incorporated in its operations. To achieve this, the company focuses on the following
Strive to exceed Customer Requirements by delivering high quality products and services. This is measured by conducting regular Customer Satisfaction Surveys.
Use the latest Strategic management systems to plan and measure business performance.
To develop employee skills through training, motivation and empowerment. The company work towards achieving Improving Employee Satisfaction.
PAL is committed to be a Responsible Corporate Citizen by sponsoring social events, contributing to cultural activities, charity organizations and promoting sports activities.
PAL is committed to the principles of Total Quality Management and continual improvement. The effectiveness of this is measured by conducting regular Internal Audits, and in Monthly and Quarterly performance Reviews. Specific Quality Objectives set by the company are regularly monitored and reviewed in these Meetings.
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